![]() Customer success and technical success resources to support your business and technical requirements.Standard onboarding and welcome materials to kickstart your journey.Our Customer Success Portal (login required) provides access to resources and guidance from customer and technical experts. by OpenText has three levels of engagement to make sure you get exactly what you need to achieve your goals.Įvery customer starts with some basic essentials for their journey. Customized journey, results-focusedĮvery organization has different goals for their journey-and needs a different level of guidance along the way. Value: Regular, proactive communication and reporting to help springboard innovation.Įxpand: Ongoing discovery that increases the value of your software investment. ![]() Operate: Bringing best-in-class implementation and operations. ![]() Land together: Listening and learning to ensure value at every step. We’re with you throughout the journey to help you succeed as we: L.O.V.E.™ by OpenText™ is here to ensure that you have an excellent customer experience, from deployment all the way to the outcomes you’re hoping to achieve. And even better if you have trusty guides who have been there before. So, you have an idea of where you want to go, but do you have a clear picture of the specific goals you want to achieve to drive your business forward with this technology? An important part of any journey is a good map. A lot goes in to making the “what technology” choice-but now you need to set off on the “how are we going to maximize the value of this investment” portion of the quest. Once the contract has been signed, you’re ready to go, right? The reality is the purchasing decision is more like the prequel to the true story of the journey. Purchasing technology for your enterprise, agency, or organization can be a long and exhausting journey.
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